The RSIS Rapid Response Promise.
Engineer-Led Triage: Our emergency line is manned by technical staff who can often diagnose issues over the phone or ensure the attending engineer brings the correct parts.
Mobile Workshops: Our vans are stocked with critical spares - fuses, contactors, control pendants - aiming for a "First Time Fix" to minimise downtime.
Nationwide Coverage: From our hubs in the North East, we support critical infrastructure across the UK.
Equipment failure does not respect business hours. In a 24-hour production environment, a crane failure at 2 AM can cost thousands in lost output. RS Industrial Services operates a genuine 24/7 Breakdown Support division. We don't just log your call; we mobilise expert engineers to your site, day or night.
Typical Breakdown Resolutions.
Control system faults and blown fuses.
Hoist limit switch failures.
Remote control de-synchronisation.
Power feed (busbar/festoon) damage.